Customer Survey

In order to better serve you, we would like to know what you think about our customer service level in trying to meet your needs. We have formulated seven questions to help us assess our customer service program and we welcome any additional comments you may have about Vulcan Aluminum Mill. We appreciate you as a customer and know that your time is valuable, so we hope that this survey will be helpful in improving our service to you.

1. How does Vulcan rate on industry knowledge?

2. How does Vulcan rate on timeliness of response to your call?

3. How does Vulcan do with on-time delivery of your merchandise?

4. How would you rate the quality of the products we produce for you?

5. How would you rate the accessibility of Vulcan's staff?

6. How well do we meet your overall customer service needs?

7. Do you have any additional comments that may help us better service your needs?

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